Whether you choose a standard size or custom made, all of your costumes are personally tailored for you from scratch. Because of this, shipping time and our return policy are different for these special items.
DHL,FedEx, TNT, USPS
Usually take 3 - 10 working days (except the busy season) to all major destinations and the fastest shipping method worldwide so far. shipping costs is depend on the weight of your order.we advise you choose DHL would be better than others way cause according to our experience that the DHL could be reach all over the world for 3-7 days expect Brazil,Russia,The republic of Belarus.
China Air mail post, Epacket
Usually take 10- 28 working days to all major destinations,it will spend you more time contrast with Express as we are shipping by China post,HongKong post etc.If you're from United Stats, Russian Federation, Saudi Arabia, Ukraine, France, Australia, Canada, Israel, Norway, United Kingdom, Germany, Korea, Malaysia, Singapore, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Poland, Sweden, Turkey, Finland, Ireland, Portugal, Netherlands, Mexico, We strongly suggest you choose Epacket.
Note: Your package has to be under 2KG, otherwise you'll be unable to choose this method or devide your package into 2 or 3 packages to deliver.
Item Processing Time
It usually takes about 7-12days for us to make your costume. But when it comes to boom season, like Halloween, Christmas, Comic-on, it will be longer, 15-20days.
4)How can I track my order
All of our orders' tracking number can be tracked. You'll got your tracking number in my account.
5)Taxes & Duties
Your country may levy taxes, custom fees or import duties on purchases which you will be responsible for.
here are currently two ways to pay. Most customers are used to accept online payment with credit card. If customers don’t have credit cards available, or need to buy large sums of our costumes, we strongly recommend Western Union Money Transfer.
2. Western Union Money Transfer. We can accept payment by West Union when you want to order large sums of our costumes(usually 2,000 USD above).Please go to http://www.westernunion.com/info/selectCountry.asp to find your agent and confirm you can pay by West Union, then contact us to get our receiptor information of West Union.